Indian Stock Images.

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Faq & Refund Policy

Frequently asked questions
What are editorial images and how can I use them?
Editorial images often include news, sports and entertainment images that portray real-world people, places, events and things. Unlike creative images, where the models or owners of property depicted in the images have signed releases, editorial images do not have releases so they cannot be used in every situation. You can use editorial images in blog posts, news feeds, newspapers, social media sites, books and more, as long as they are not used to endorse a product or service (commercial purposes).
 
Do images I download with my subscription or image pack have watermarks?
No. Images downloaded as part of your subscription or image pack are free of watermarks.

Can I share my account(s)?
When you buy an image, you are not permitted to share your username or password with anyone – it is for your personal use only. However, if you are the owner/buyer of the subscription, you can share it by buying additional seat licences. To do so, contact account executive. Please note that image packs do not offer seat options.
 
Can I have a subscription and an image pack?
Yes, you can purchase an Image pack, or multiple image packs in addition to your current active subscription plan.
 
What sizes are included for download with image packs?
Image packs allow you to download all available file sizes. There are no extra fees to download large files. The available download sizes for each image are shown on the close-up page (the page you see when you click the thumbnail of any image).
 
Do image packs expire? How long do I have to download from an image pack?
Image packs expire 1 year from the date of purchase. All downloads must be taken before expiry.
 
After an image pack expires, can I continue using the images I have downloaded?
Yes. Image pack downloads may be used in projects indefinitely according to the terms.
 
Can I buy more than one subscription with the same username?
No. You can only have one subscription with the same username at a time.
 
Can I buy more than one image pack with the same username?
Yes, you can purchase as many image packs as you require under the same username.
 
Does ImageDuniya offer refunds?
Due to the nature of products (non-tangible digital goods), it is not possible to “return” the product therefore we DO NOT offer refund. If you are having any issue with the file, or have any questions, please submit a support ticket, we will do our best to resolve the problem.
 
If you bought a subscription, you may receive a full refund within seven (7) days of your invoice date*, provided you have not downloaded any images. (* If you subscribed to a one (1) year subscription or two (2) year subscription with monthly, quarterly, or annual billings, you may cancel your subscription within seven (7) days from receiving the first invoice for your chosen subscription plan, provided that you have not downloaded any images. If you have any questions, contact us.
 
Can I extend the duration of my image pack beyond 1 year if I need more time to download my images?
No. Image packs expire after 1 year and cannot be extended.
 
What is a multi-seat licence?
A multi-seat licence is a licence based on the number of users from the same organisation who are granted the right to use ImageDuniya subscription. Our subscription allows a single user to download, edit and save images. The person who buys a subscription is the owner and administrator of it. If the owner wants to share the subscription with other users within his/her organisation, then he or she can buy additional seat licences for others within the same organisation at a price lower than the full subscription price. Only the subscription owner can add more seats or change seat assignments.
 
How do I buy additional seat licences for a subscription?
Only the owner of a subscription can buy additional seat licences. To do so, contact a ImageDuniya account executive.
 
When can I buy additional seat licences?
If you are the owner of a subscription, you can buy additional seat licences at any time during your subscription.
 
What does it mean to be assigned a seat licence?
When you are assigned a seat licence, the subscription owner/buyer has given you the right to use a subscription and to download, edit and save images. You have your own username, password, contact/shipping information and download count and history.
 
How do I assign or unassign seats?
Only the owner of a subscription can assign or unassign seats. To do so, contact a ImageDuniya account executive.
 
Can I buy an unassigned (empty) seat?
Yes. You do not have to assign seats immediately. You can buy an unassigned seat for your subscription and then assign it to a user within your organisation at a later date.

Tip: When assigning a seat, we recommend that the user be registered on the site, if he or she has not already done so.
 
Can I have different subscription options for seats I assign to my subscription?
No. The seats assigned to your subscription must have the same subscription options, the same expiry date and the same download limit as the primary account owner of the subscription. However, each seat will have its own download count and download history.
 
Do seats share downloads?
No. Download counts and download histories are not shared. Download caps and information are specific to the user assigned a seat. Each user assigned a seat is allowed 25 downloads per day and maintains his or her own download status.